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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jill Cholette

June 1, 2025

5  out of  5
rating by Jill Cholette
"Marie was phenomenal in every way! She is so pleasant and friendly and compassionate and thorough. She made the entire process easy and guided me all the way through. We are so lucky to have her as our agent and I am so grateful to be in her good hands."
We responded:
"Navigating through a claim can be stressful, especially a total loss...I want to be there as a resource to minimize the stress. So glad no one was hurt, the vehicle can be (and was) replaced. Thank you for your kind words and for your trust to take care of your family insurance needs "
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Doreen DeGray

May 30, 2025

4  out of  5
rating by Doreen DeGray
"The team at this office is friendly and warm. Welcomed us to their office and spent adequate time answering all of our questions. Highly recommend them for your insurance needs."
We responded:
"It's nice when we meet new customers at events where we share an interest...we love the Amerks, too! Thank you for your kind words and your business. We don't want to just copy your current policies, we want to be sure you understand the coverages and select what is right for your family...that takes time. So glad you were able to to come to my office to complete your policies."
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Sharon L Scofield

May 28, 2025

5  out of  5
rating by Sharon L Scofield
"My husband and I just moved from CT to NY. Our auto insurance was so expensive and I told my husband I need to look for another auto insurance. Parys from State Farm contacted me and she understood my situation and assisted me in find an affordable auto insurance. Which she did! This transaction was seamless. I am so grateful that she contacted me. Thank you so much. Sharon and Al"
We responded:
"There are so many details to address when moving from another state, and we love to help navigate through the insurance part of the move. I'm so happy we could assist with finding you the right coverages at a great price. Thank you for your business and kind words!"
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Stephanie Spoto

May 19, 2025

5  out of  5
rating by Stephanie Spoto
"By far the best customer service I've received for any insurance. Parys was quick to respond to emails, explained everything in a way we could understand, and even went outside her normal hours to accommodate our meeting time. She and Marie were both personable and friendly...not to mention, they provided us with an extremely reasonable quote! My home and auto combined ended up being less than what I was paying for just auto alone with Geico. Highly recommend anyone looking!"
We responded:
"Thank you for your kind words, we are so glad to have been able to help! Customer service is really important to us, and being available when it fits your schedule is a big part of that. We appreciate your business!"
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N G

April 29, 2025

5  out of  5
rating by N G
"My name is Nicole and let me just say that this State Farm office and all of the people that work there are wonderful. Marie and Paris were both completely involved and always responded back. They really helped me save a bundle. I feel very lucky that I found such a wonderful insurance company. I feel blessed."
We responded:
"We are so happy to have you as a new customer and that we helped you save! We will be here for you when you need our assistance. Thank you for your kind words "
Profile photo of Kayla Gardner

Kayla Gardner

April 29, 2025

5  out of  5
rating by Kayla Gardner
"Marie & team are some of the most responsive agents I’ve ever had. Always thorough will explanations and provided me with even more coverage then I had previously for 1/2 the cost! Will continue to send folks her way."
We responded:
"We love that you were referred to us by one of the animal rescue organizations that we support...thank you for your work with pups! So glad we could put great coverage and price together for your family. Thank you for the referrals you have sent, I appreciate your business and trust!"
Profile photo of Lauren Mine

Lauren Mine

April 11, 2025

5  out of  5
rating by Lauren Mine
"Marie is amazing, so dedicated, responsive, and helpful. She truly is like a good neighbor. In a recent event, she was right there through every step of the process. Very glad we chose State Farm—the quality of service is unsurpassed."
We responded:
"Thank you so much, Lauren, this means so much to me. Taking special care, especially during claims, is so important. We know it can be tough to navigate when there are so many details to be aware of. I'm so glad to help!"
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Lissie Benge

April 1, 2025

5  out of  5
rating by Lissie Benge
"Keisha Ducci- So my car got stolen last Friday and now my mothers today and Marie has helped tremendously going over filing a claim and getting me into my rental car and the next steps going forward with everything. She has made this stressful time and process much easier and smooth for us."
We responded:
"Keisha, who would think 2 cars from one family would be stolen 4 days apart from 2 completely different locations. And your mom's for the second time. I'm so sorry you are going through this...I will be here to help and hoping to hear soon that both vehicles have been found. I appreciate your business!"
Profile photo of Alice Shelly VanZile

Alice Shelly VanZile

March 29, 2025

5  out of  5
rating by Alice Shelly VanZile
"Shout out to Marie for helping us thru a tough time!! Rochester winter got the best of our Chevy cruise and in the end it was totaled. A phone call away she helped us understand what we needed to do to go forward. Marie’s patience and guidance when I had none helped get us into a new car quicker! Thank you so much!!"
We responded:
"Thank you so much for your kind words. It's difficult to go through a claim, uncharted territory for most people. I like to make it as easy as possible to get through that rough time. No one was hurt, and that's the most importa thing....we'll find a new car."
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Renee Johnson

March 29, 2025

5  out of  5
rating by Renee Johnson
"Great office staff smooth transition to my new insurance. Pary’s was wonderful to work with!"
We responded:
"Thank you, Renee, we love earning new customers. We are here when you need us!"
Profile photo of Sharon Dayton

Sharon Dayton

March 19, 2025

5  out of  5
rating by Sharon Dayton
"Saturday morning we were in a bind needing an updated insurance card. The only office locally we could find open was Marie’s in Bushnell basin. We stopped by and she graciously let us in and helped us out even though she is not our agent. Marie was friendly, went above and beyond to help us and was so accommodating. She is a wonderful Agent and an amazing person. She is truly the example of what excellence in customer service is."
We responded:
"Sharon, I'm so happy that I could help Logan...I come in on Saturdays to catch up, but quite often am happy to assist someone in need. I'm glad you were able to get to the DMV and get everything done. Thank you again for the flower and cookie delivery...completely no necessary but totally appreciated!"
Profile photo of Dan Bastian

Dan Bastian

March 18, 2025

5  out of  5
rating by Dan Bastian
"I choose to switch my home and auto insurance to State Farm. Marie made the transition so smooth and painless. Her and her team are wonderful! It’s also nice to know she’s very prompt at calling me back when I need something. I would highly recommend State Farm to anyone looking for insurance."
We responded:
"Thank you so much, Dan, we are so happy that you are our customer!"
Profile photo of Rob Adams

Rob Adams

February 10, 2025

5  out of  5
rating by Rob Adams
"Great Service on the policy"
We responded:
"Thank you, Rob, we love to take quick care of requests from auto dealers when we have a customer in common. We appreciate that you took great care of our mutual customer."
Profile photo of matthew majchrzak

matthew majchrzak

February 5, 2025

5  out of  5
rating by matthew majchrzak
"Switching car insurance is not fun but, Marie made the entire process so easy and stress-free! She handled everything efficiently and kept me informed every step of the way. I didn't have to worry about a thing. She is incredibly organized and professional, and I highly recommend them to anyone looking for a smooth and painless insurance experience. Unfortunately, I was also recently in a car accident, and she was absolutely incredible. Not only did she handle all the paperwork and claims quickly and efficiently, but she also treated me like family during a really stressful time. She was so supportive and understanding, and made the entire process so much easier to navigate. I truly felt like she had my back. I'm so grateful for her help and will again, highly recommend her to anyone looking for an insurance agent who genuinely cares."
We responded:
"Thank you so much for the sweet review, Matt, we always wish to make our customers feel like family. We strive to help switching insurance to us simple, and although we don't want to see customers experience an accident, we are here to make the claims process easy. So glad you were not hurt and your car is on the way to being repaired."
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Rick Page

January 31, 2025

5  out of  5
rating by Rick Page
"I thought I knew what good customer service was until I had the pleasure of working with Marie. I have never met or talked to a service provider who went out of their way to assist and support my request. Not only did she provide me with a graduate level lesson on the nuances of my coverages and deductibles, she texted me her recommendations for my personal use in the future. World class care and concern of the highest order."
We responded:
"What awesome and kind words, thank you so much, Rick, it was a pleasure to assist you and I look forward to speaking again "
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Wilson Portorreal

January 29, 2025

5  out of  5
rating by Wilson Portorreal
"Where can I start, Parys is one of the best agents. She was extremely helpful. Absolutely amazing in providing her great knowledge of your needs. I saved so much money compared to Geico. I’m very grateful for Parys help with providing My family and me the best Serivce and coverage."
We responded:
"Wilson, we are so thankful for your business and trust to take great care of your insurance needs. Thank you so much for your kind words. "
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Scott DeBar

January 29, 2025

5  out of  5
rating by Scott DeBar
"Excellent service , very knowledgeable easy onboarding to start my new home and auto policy"
We responded:
"Thank you so much, Scott, we appreciate your business!"
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rob ganley

January 29, 2025

5  out of  5
rating by rob ganley
"Very helpful people!!! If I had to do a 6 star review on them, I'd do so no doubt for sure.⭐️⭐️⭐️⭐️⭐️⭐️ I spoke to Parys, and she helped me get into an auto and renters insurance policy that included roadside assistance that is very convenient and very affordable for myself and as well as my family too. My wife and I had recently had our first born daughter and my wife's side of her family lives in both Rochester and in the Midwestern part of the United States (in the states on Indiana and Michigan) and we have to travel a lot to go see them because we ourselves live in the Albany NY area ourselves (my wife and daughter and I), and we were, before we discovered State Farm with Marie Molnar, were paying well over $100.00 per month on just auto insurance with absolutely no roadside assistance. Which was both very frustrating and what made my family and I struggle for years. But thankfully, Marie Molnar's of State Farm office along with her staff helped us better our auto and renters insurance policy both coverage and affordance at a better cost per month. If I had to recommend anyone to an auto or renters insurance company, it has to be State Farm with Marie Molnar! 👍"
We responded:
"Thank you so much for all these kind words, Rob. We are so happy to be such a big help to you and your family. We appreciate your business!"
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Maribelle Gonzalez

December 27, 2024

5  out of  5
rating by Maribelle Gonzalez
"I have had the pleasure to work with these two wonderful ladies. They are professional, so kind and they search for every possible way of saving you money. I highly recommend State Farm Insurance with Marie Molnar and Parys. Thank you for your excellent service."
We responded:
"Thank you so much, Maribelle, I loved our conversation today...we are all very human and going through 'stuff'. We are here to listen, understand and assist in any way we can. We appreciate your business and your kind heart. Thank you."
Profile photo of Noelle Acquilano

Noelle Acquilano

December 4, 2024

5  out of  5
rating by Noelle Acquilano
"Great team here! I was referred by family members and I’ve never looked back. They are so helpful and quick to respond. I’ve worked with Parys and have had nothing but positive experiences. I highly recommend!"
We responded:
"Thank you so much for your business and kind words. We are so happy you are our customer."
Profile photo of Jake Ostendorf

Jake Ostendorf

November 23, 2024

5  out of  5
rating by Jake Ostendorf
"From day one with Marie she has been outstanding in every way. She will answer her phone at all hours to calm you down from whatever has you upset and worried. Marie is kind, understanding and above all extremely knowledgeable. I would recommend her to anyone who needs an agent that truly cares about your welfare and safety."
We responded:
"Thank you for the kind words, I appreciate your business! It's nice when all is going smoothly, and I will be there when things are not so smooth, like a broken window :) Be sure to come by for a Thanksgiving pie on Tuesday. Thank you!"
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David Zima

November 7, 2024

5  out of  5
rating by David Zima
"Just signed up with Marie based on a recommendation from friends; fantastic customer service, highly competent, and very fast response time."
We responded:
"Thank you so much, David, I am so happy for the referral from your friend/coworker. Customer service is so important to us, and we really appreciate your business and your kind words. We are happy to have you as a customer and hope you will tell your friends as well!"
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Jonathan Stoneman

November 5, 2024

5  out of  5
rating by Jonathan Stoneman
"All around wonderful insurance company'!! Our insurance agent Marie is wonderful at responding to any questions about our insurance she makes it easier to understand how it all work's. also very polite all around sweetheart ! Me and my wife highly recommend state farm to be your insurance company as we are grateful to have state farm as our renters insurance they them great choice very affordable and as easy as 123 ! Great staff very understanding and affordable !! 5 ⭐ out of 5 ⭐"
We responded:
"I am so appreciative for your and Karli's business and trust in us. We like to take an educational approach to insurance to be sure you know what coverages are available and understand how they protect you. Never hesitate to call with anything we can assist with. Thank you for being our customer!"
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Brenda Smith

October 31, 2024

5  out of  5
rating by Brenda Smith
"Parys and I worked together on different insurance quotes. She was very helpful and intuitive. She explained everything in detail and helped me get the best quote for me."
We responded:
"Thank you for your kind words, Brenda, Parys is awesome and wants to be sure that everyone understands what each coverage does for them. That's the best way to get the perfect policies for your needs. "
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Alex Tong

October 31, 2024

5  out of  5
rating by Alex Tong
"I had the opportunity to work with Parys Barbour. The entire process was smooth, fast, and super easy. Thank you Parys for all of your help."
We responded:
"Thank you for your business and your kind words, Alex. We really work, as an office, to be sure you understand the coverages that are offered. That way you can put together the policies that are correct for you and your needs."